Structured-case with action interventions

In this chapter an enhancement of the structured-case approach, including action research-style interventions within structured-case cycles, is discussed. An exemplar of this approach is provided through a knowledge management study. The major benefits of this approach include the flexibility of the resulting research process to include cycles both with and without action interventions, its capacity to support a study involving many research cycles conducted over an extended time scale (amounting, in the study described, to several years) and, most importantly, the capacity of the approach to make visible the theory building that takes place.